Frequently Asked Questions
Do you offer wholesale options?
Yes — we welcome wholesale inquiries for boutiques and concept stores that share our vision of minimalist luxury. Each partnership is reviewed individually to ensure brand alignment and quality consistency.
If you’re interested in carrying our jewelry, please contact us at info@goldsidejewelry.com. We’ll be happy to share our catalog, pricing, and terms.
What materials do you use in your jewelry?
Each piece is made from high-quality gold-filled or solid gold materials, carefully chosen for their durability and shine. We focus on creating jewelry that looks luxurious yet remains accessible and timeless.
What does “gold-filled” mean?
Gold-filled jewelry has a thick layer of real gold permanently bonded to a base metal. It contains up to 100 times more gold than gold-plated pieces, making it long-lasting and resistant to tarnish.
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Do your pieces tarnish or fade?
Our gold-filled and solid gold jewelry is designed to resist tarnishing with proper care. We recommend keeping pieces away from harsh chemicals and storing them in a dry, clean place.
Are your pieces hypoallergenic?
Yes. Our jewelry is nickel-free and hypoallergenic, perfect for sensitive skin.
How can I find my ring or necklace size?
You can refer to our Ring Size Guide and Necklace Size Guide for easy measurements, or contact us directly for assistance — we’ll be happy to help you find your perfect fit.
Can I request a custom length or design?
Yes, we accept small customizations such as chain length adjustments. For other requests, please contact us — we love creating meaningful, personalized pieces.
Do you offer international shipping?
Yes, we ship worldwide, with tracking available for all orders.
How long does shipping take?
Delivery times vary by location. Standard orders are typically processed within 1–2 business days, and shipping may take 5–20 business days depending on your destination.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Can I include a personalized message with my order?
Absolutely. You can add a gift note during checkout, and we’ll include it in your package.
